Support

Help for ChatFile.

For support, bug reports, account questions, or data deletion requests, email fireseedlab@gmail.com.

Bug reports

Please include the browser version, the web AI page you were using, a short description of what happened, and any safe-to-share screenshots or console details.

Account and data deletion

To request account or data deletion, email fireseedlab@gmail.com from the email associated with your account when possible.

Supported browsers

ChatFile supports Chrome and Chromium-based browsers, subject to browser extension platform changes.

Supported web AI surfaces

ChatFile is designed for web AI surfaces such as ChatGPT, Claude, Gemini, DeepSeek, Kimi, Qwen, GLM, and Doubao, subject to product updates and website changes.